We have experienced technical difficulties with some areas on the Pandemonium World, but the recovery process is now complete. Thank you for your patience.

[Date & Time]
Sep. 7, 2008 from 16:26 to 16:48 (PDT)

[Issue Details]
Unable to access to the following areas in Pandemonium world.

[Cause]
Technical issues with the server equipment.

[Affected Areas]
- Batallia Downs
- Horlais Peak
- Castle Zvahl Keep
- Garlaige Citadel
- Port Bastok
- Western Altepa Desert
- Kuftal Tunnel
- Bearclaw Pinnacle
- Promyvion - Vahzl
- Xarcabard
- Balga’s Dais
- Ru’Lude Gardens
- Dynamis - Xarcabard
- Cloister of Flames
- La’Loff Ampiheater
- Yhoator Jungle
- The Shrouded Maw
- Riverne - Site #B01
- Open sea route to Mhaura
- Aht Urhgan Whitegate
- Nashmau
- Silver Sea route to Nashmau
- Halvung
- Jade Sepulcher
- Chocobo Circuit
- Hazhalm Testing Grounds
- Wajaom Woodlands
- Garlaige Citadel [S]
- The Eldieme Necropolis [S]
- Vunkerl Inlet [S]

written by Fusionx

At the following time we will be conducting PlayOnline server maintenance. During this time, PlayOnline, FINAL FANTASY XI and Tetra Master will be unavailable.

Additionally, services that are accessible from the official PlayOnline homepage (http://www.playonline.com) listed below will be unavailable for the duration of the maintenance.

- FINAL FANTASY XI Linkshell Community Beta version
- Friend List Plus
- PlayOnline Membership Information

* Maintenance on FINAL FANTASY XI is also scheduled for the same day. For more details on this, please refer to the news announcement “All Worlds Maintenance (Sep. 8).”

We thank you for your understanding and patience.

[Date & Time]
Sep. 8, 2008 from 9:00 to 14:00 (PDT)
* Maintenance completion time may be subject to change.

[Maintenance Details]
Maintenance on PlayOnline Infrastructure Servers

[Affected Services]
PlayOnline

written by Fusionx

At the following time, we will be performing maintenance on all FINAL FANTASY XI worlds to accompany the version update. During this period, FINAL FANTASY XI will be unavailable.

Thank you for your patience and understanding in this matter.

* Maintenance on PlayOnline is also scheduled for the same day. For more details on this, please refer to the news announcement “PlayOnline Server Maintenance (Sep. 8).”

* This maintenance will be accompanied by a version update. After maintenance is complete, the update will automatically begin after you press the “Play” button. After that, please follow the instructions on the screen.

* The World Transfer Service will be unavailable starting 30 minutes before the maintenance. Please wait until after the maintenance is completed before attempting to use this service.

* You may receive errors such as “POL-1160″ or “POL-0010″ during the download process due to heavy server traffic. If you are unable to access the update, we ask that you please wait a while and then try again.

Thank you for your cooperation and understanding in making this a smooth version update.

* For the update details, please refer to “Topics” on the official PlayOnline.com web site or PlayOnline Viewer which will be available on Monday, Sep. 8, 2008.

[Date & Time]
Sep. 8, 2008 from 9:00 to 14:00 (PDT)
* Maintenance completion time may be subject to change.

[Affected Services]
FINAL FANTASY XI

*Downloadable file size and time required for FINAL FANTASY XI version update are as follow. This is based on 1Mbps DSL environment.

[File size for clients with "Chains of Promathia," "Treasures of Aht Urhgan" and "Wings of the Goddess" installed.]

“PlayStation 2″ Version
Downloadable file size: 50.8MB
About 1hours 2 minutes

Windows Version
Downloadable file size: 81.3MB
About 13 minutes, 50 seconds

Xbox 360 Version
Downloadable file size: 90.2MB
About 21 minutes

[File size for clients without "Chains of Promathia," "Treasures of Aht Urhgan" and "Wings of the Goddess" installed.]

“PlayStation 2″ Version
Downloadable file size: 42.2MB
About 49 minutes, 50 seconds

Windows Version
Downloadable file size: 68.7MB
About 10 minutes, 20 seconds

*Please note that the above times are the total approximate time for file check, download, and installation. The above times are for reference only. Download times depend on individual users’ network environment and may vary from those shown above. Also, this update will require more time if previous version updates were not completed.

written by Fusionx

In observance of the Labor Day holiday, the North American Information Center will be closed on Monday, the 1st of September.

Please note that the North American Information Center will reopen at the usual time on Tuesday, the 2nd of September.

We thank you for your understanding.

PlayOnline Information Center
(858) 790-7529 (PLAY)
Monday through Friday
9:00 a.m. to 6:00 p.m. Pacific Time

written by Fusionx

The PlayOnline registration server will be unavailable due to maintenance at the following time. During this period, the following services will be unavailable:

- Register or unsubscribe PlayOnline accounts
- Review or update member information
- Review, purchase, cancel, or reactivate Content IDs
- Purchase expansion pack registration codes
- Apply for the World Transfer Service
- Access PlayOnline Membership Information from the official PlayOnline web site (http://www.playonline.com/)
- Register Reward Codes

Also, if there is a problem with your payment method, you may be automatically disconnected from the game during the maintenance period. To avoid this, please complete all necessary billing changes in advance.

Thank you for your patience and cooperation

[Date & Time]
Phase 1
From Aug. 31, 2008 23:50 to Sep. 1, 2008 4:00 (PDT)

Phase 2
Sep. 2, 2008 from 0:00 to 6:00 (PDT)
* Maintenance completion time may be subject to change.

[Affected Services]
PlayOnline

[Details]
Maintenance will be conducted on the PlayOnline registration server.

* PlayOnline and PlayOnline contents will be available.

* Please be aware that several services including purchasing, cancellation, and reactivation of Content IDs will also be unavailable between Phase 1 and Phase 2.

written by Fusionx

Thank you for your continued use of the PlayOnline service.

This is a reminder that registration server maintenance will be held in the near future. This coincides with the normal monthly billing cycle.

Please be advised that you will not be able perform any of the following actions during this time:
- Register or unsubscribe PlayOnline accounts
- Review or update member information
- Review, purchase, cancel, or reactivate Content IDs
- Purchase expansion pack registration codes
- Apply for World Transfer Service
- Access PlayOnline Membership Information from the official PlayOnline web site (http://www.playonline.com/)
- Register Reward Codes

Also, please ensure you have canceled any services you no longer wish to be charged for in advance.

You may also be disconnected from PlayOnline services during the maintenance if there is a problem with your payment method. To avoid this, please complete all necessary billing changes in advance.

Thank you for your understanding and cooperation.

written by Fusionx

During the following period, the World Transfer service was suspended due to the technical difficulties. We are glad to announce that the issue has now been addressed.

We apologize for the inconvenience and thank you for your patience.

[Date & Time]
Aug. 19, 2008 from 6:30 to 9:12 (PDT)

[Issue Details]
World Transfer service was unavailable.

[Cause]
Server Setting Issue

written by Fusionx

We have confirmed that there is currently an issue with the world transfer service. We have begun to investigate the issue and have determined that it may take a while until the situation is fully resolved. We are now investigating in an attempt to find the cause of the issue and working to correct it. New updates will follow as additional information, such as the recovery time, becomes available.

We apologize for any inconvenience this may cause you and ask for your cooperation in this matter.

[Affected Period]
Aug. 19, 2008 from 6:30 (PDT)

[Cause]
Under investigation

[Affected Services]
FINAL FANTASY XI

written by Fusionx

PlayOnline registration server maintenance being conducted right now will be extended until Aug. 19, 2008 6:30 (PDT).

We apologize for the inconvenience.

[Date & Time]
Aug. 19, 2008 3:00 to 6:30 (PDT)
*Maintenance completion time may be subject to change.

[Affected Services]
PlayOnline

written by Fusionx

We have experienced technical difficulties with the PlayOnline GM petition service during the following period. However the issue has now been addressed.

Due to the server program being restarted, your PlayOnline GM petitions have been reset. Therefore, please resubmit your calls.

We apologize for the inconvenience and thank you for your patience.

[Date & Time]
Aug. 18, 2008 from 2:10 to 2:24 (PDT)

[Details]
PlayOnline GM Petition service is unavailable

[Affected Services]
- PlayOnline GM Petition Service

[Cause]
Issue with the server program

written by Fusionx

The PlayOnline registration server will be unavailable due to maintenance at the following time. During this period, the following services will be unavailable:

- Register or unsubscribe PlayOnline accounts
- Review or update member information
- Review, purchase, cancel, or reactivate Content IDs
- Purchase expansion pack registration code
- Apply for World Transfer Service
- Access PlayOnline Membership Information from the official PlayOnline web site (http://www.playonline.com/)
- Register Reward Codes

Thank you for your patience.

[Date & Time]
Aug. 19, 2008 from 3:00 to 6:00 (PDT)
* Maintenance completion time may be subject to change.

[Affected Services]
PlayOnline

written by Fusionx

We have experienced technical difficulties with the Caitsith World, but the recovery process is now complete. Thank you for your patience.

[Date & Time]
Aug. 8, 2008 from 8:01 to 8:32 (PDT)

[Issue Details]
Unable to access the following areas on the Caitsith world.

[Cause]
Technical issues with the server equipment.

[Affected Areas]
- Phanauet Channel
- Newton Movalpolos
- Spire of Holla
- Lufaise Meadows
- Monarch Linn
- The Garden of Ru’Hmet
- La Vaule [S]
- West Ronfaure
- South Gustaberg
- Cape Teriggan
- East Sarutabaruta
- Ru’Aun Gardens
- Fort Ghelsba
- Qulun Dome
- Castle Oztroja
- Sacrificial Chamber
- Throne Room
- Ranguemont Pass
- Ve’Lugannon Palace
- Dangruf Wadi
- Outer Horutoto Ruins
- Ifrit’s Cauldron
- Qu’Bia Arena
- Cloister of Tremors
- Ship bound for Selbina
- Northern San d’Oria
- Windurst Waters
- Lower Jeuno

written by Fusionx

At the following date and time, our Infomation Center experienced technical difficulties with PlayOnline web chat service. However the issue has now been addressed.

During this time, any web chat request may have received an error. If this is the case, we ask that you please place the web chat request once again.

Thank you for your patience.

[Date & Time]
Aug. 7, 2008 from 14:30 to 14:55 (PDT)

[Details]
Web-based chat support was not available.

[Cause]
Connectivity issues with the web chat server.

[Affected Services]

written by Fusionx

Currently, the PlayOnline Information Center is experiencing technical difficulties with PlayOnline web chat service. The issue is currently being addressed. New updates will follow as additional information becomes available.

We apologize for any inconvenience.

[Date & Time]
Aug. 7, 2008 from 14:30 (PDT)

[Details]
Unable to offer PlayOnline web chat service.

[Cause]
Under Investigation

[Affected World]
PlayOnline Information Center

written by Fusionx

We have experienced technical difficulties with the PlayOnline GM petition service during the following period. However the issue has now been addressed.

Due to the server program being restarted, your PlayOnline GM petitions have been reset. Therefore, please resubmit your calls.

We apologize for the inconvenience and thank you for your patience.

[Date & Time]
Aug. 5, 2008 from 22:19 to 22:35 (PDT)

[Details]
PlayOnline GM Petition service is unavailable

[Affected Services]
- PlayOnline GM Petition Service

[Cause]
Issue with the server program

written by Fusionx